Support

Last updated: July 22, 2026

We’re here to help patients and caregivers use Golden Guide safely and simply. Response times are usually within 1–2 business days.

Email support

Include your account email / phone and a short description of the issue.

Common topics

In the app

Signed-in users can open Help from the home screen, manage caregivers, and adjust accessibility. Membership and billing questions: use Membership / Plans, or email us with your purchase receipt.

App Store & Google Play

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